Business owner Walker Concreting and Resurfacing.
Ethics Business Supplier

The Tipping Point

White Lie / Harsh Truth

As a young buck stepping out into the business world in the trades, I took strides through learnt lessons of text in how a business should aspire to greater heights. Expand. More employee’s. Tender contracts. Government contracts. Chase the dragon. Bottom line! bottom line! bottom line!

After several years stepping down said path, I came to realise I was just like all the other conglomerate assholes with no actual ethics within an astronomical unit of reality, solely existing to drive profits and not caring who we stand on in the process.

I still remember going to the local hardware in Nerang with my father. Asking the man who owned / operated the establishment what his thoughts were on the particular project at hand, to recieve knowledge not only greater than ours on the subject, but from someone who actually cared about the result…as opposed to modern day hardware employee’s who wouldn’t know their asshole from elbow (for the most part). Best just remaining quiet to prevent losing brain cells through in depth discussion with the resident slugs who make up the cogs of the ever expanding wheel of profiteering.

From those early lessons, then subsequently from my lessons learnt travelling the wrong path early on, I soon directed the business into a more personal establishment, where the crew might be small, but the experience high and someone you can trust when in conversation, every word from my mouth is honest and with your best intentions in mind for the outcome of your project.

I also tend to make this simple frame of thought expand thoughout my entire business. The material suppliers and manufacturers I choose to work with not only offer high quality products, but also value their customers and their business, along with their return business through a quality relationship.

My conrete supplier? 11 years I’ve been with them. The last time I spoke with their rep, I simply said “I’m not one of these guys who goes around several companies and plays one against the other, we’ve been working together for a long time, I think the prices have gotten a bit high, can you see what you can do for me?”. The next day my rep dropped the prices 15% all across the board, much more than I was expecting, but only received through an above standard relationship over the last decade.

My steel, resurfacing, epoxy and machine suppliers, are all leaning closer to 10 years working with me than anything else, hell, Ollie my longest employee has been with me for 14 years. I value long term relationships that I can trust. Which leads to me the point of this post.

Today, the line was crossed and I flipped. I don’t get angry often, so when I do, you should listen closely and take heed.

Now I’ve been in the game a really long time. I snicker when the concrete supplier, who is an hour late, tells me the “plant broke down”. If only I had a dollar every time huh?…

I have a laugh on the blue bird skies day when a machine operator says he got a puncture, knowning damn well he’s a fishmerman and always takes a day off on days like today. It’s cool. A common understanding. All little white lies with a little tongue in cheek. They know, we know, whatever.

But when you’ve expanded your business and your 20 yo is trying to tell me how to run my business, I get a little agitated. When that 20 yo, after a week waiting on a repair to my grinders, says that there’s no news yet and we need to wait a bit longer, I’m patient, I sit. When I  touch base again Friday, only to be told I’m being pushy and the repairer is waiting on parts to fix a $20 tag and test lead on the grinder which should have only taken 2 days….I smell and rat and get a little fucking frustrated.

When I finally get in contact directly with the 3rd party repairer you sent it off too, finding out the grinder had been repaired for the last 3 days and you simply haven’t bothered contacting them to find out, wasting my time and not appreciating the exxy profit I was prepared to pay you for the service, knowing I haven’t got a second to scratch myself at the moment with how busy we are to fix it myself? You’re lucky I didn’t come down there and ram the grinder up your ass. This isn’t a white lie, it is blatant disrepect for my money and my business, take your medicine boy.

All an old school bush kid like myself requires, is honesty. Tell me you’re busy and haven’t had a chance to follow it up. No problems. But treat me like an idiot and piss down my back telling me it’s raining, I’m taking my money elsewhere. Just between you and me, it’s not a small amount I spend on floor grinding.

I’ll explain that to your boss when he realises why I haven’t been in for a few months.

I suppose at the end of the day, I don’t expect your business to stay small, you travel your own path. But, I do require industry level respect. I’ve earnt that much through being a quality customer.

Epoxy Flake Floor Installation Merrimac

Flake Epoxy Installation Merrimac

Project Description

Location: Merrimac, Qld
Project Size: 50sqm

Bit of a cheeky one this one. Our schedule is a frigging nightmare at the moment, but this flake installation came through on short notice and we thought, fuck it why not.

A quick visit to grind down and clean. A second quick visit to install the flake. A third to chip and top coat, fitting the times frames into the afternoons when finished on other work.

Thanks Craig and your new build looks awesome, very jealous of those river views. Take care.

Project Photos

Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Epoxy Flake Floor Installation Merrimac
Concrete Resurfacing Custom Stone Pacific Pines

Custom Natural Stone Concrete Resurfacing Pacific Pines

Project Description

Location: Pacific Pines, Qld
Project Size: 65sqm

This is the next generation of our “Stockholm Stone” finish. We’ve decided to market things a bit more effectively into design areas, so although this is an evolution of that named design, it is categorised into our “Natural Stone” finishing.

…..I need another beer or two to swallow that shit. Basically, this is one of our frigging awesome, stone custom designs we provide our clients.

In this circumstance, it has been finished in French Grey toning with natural lines, pure white blending with Blue Mountain decorations, all entwined into a Midnight Blue 60mm border.

We customise this finish through several different tonal standpoints. Each of these designs are priced per project and require a sit down meeting to go through everything that we can provide.

This is our art. It is more than work to us. So humble, lucky and happy to be able to combine the two.

Thank you so much for your business Yusuf, we wish you the very best for the future and hope you love you new driveway.

Project Photos

Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Concrete Resurfacing Custom Stone Pacific Pines
Fine Tuning

Back From Holidays and Doing Some Fine Tuning

Gears Starting to Grind Again

So here we are, back into the hamster wheel again and beginning to tumble towards our business goals. It was a long 4 months of Covid19 madness for us consisting of 70+ hour weeks for pretty much the entire 4 months, then 2 weeks of bliss as soon as they opened up travel again as we went north for boating, fishing and swimming relief.

The first week or so back has seen a few tantrums (by me of course), not wanting to let go of the holidays, but alas, my head and toes are all pointed in the same direction again.

Having a second to breathe over holidays and our first week back, where the pressure of our schedule hasn’t been too crazy, has allowed me to see what is maybe a fault in the marketing of our designs and what we can offer our clients. If you look through our work on social media and website, we have a hell of a lot of pieces that are very customised throughout, but we have made the mistake of giving each artistic piece a design name. Now although this is really cool to name some of the creations I’ve delved into, I think there is room to separate the sections into categories.

So what I’ve done firstly, is just adjust our Custom Concrete Designs page to show the following area categories.

Natural Stone Designs

This design process if leaned towards what the name suggests, a more natural stone appearance. It consists of several blending tones applied through several layers and can be completed in several different colour and tone combinations. This allows us to bring this particular design process into any home or work place and allow it to flow with it’s surroundings.

Custom Concrete Resurfacing Stockholm Slate
Custom Concrete Resurfacing Sandstone Desert Dreams

Artistic Flow Designs

This is the design category where I work in depth with our clients to create something more directed towards artstic creation as opposed to a natural appearance. There is no end to colour combinations and flowing, either give me a little direction, work right alongside me or let me go with true autonomy to put a one of a kind piece of art onto your home or workplace setting.

Custom Decorative Concrete Installation Ormeau
Custom Concrete Sandstone Finish Ormeau

What's Next?

From here, we have an absolute nightmare schedule in front of us for at least another 6 weeks to get on top of things, then we can hopefully breath a little bit and maybe even work on some new designs. We’re booked pretty solid up until Christmas at present, but as always, we’re still quoting any potential clients who are firstly not bothered with the waiting period, or who are looking for that something different and unique to stand out from the crowd.

Keep up to date with what we’re up to on our Instagram, we post nearly everything up there.

Hope everyone out there is doing good with all the madness in the world at the moment. Victoria might be back in the shit again, but the night is darkest before the dawn, hang in there guys.

See you next time I find some mental energy to put some words on paper.

Patching the Concrete Crack Pacific Pines

Quality Over Quantity – Crappy Little Crack

Project Description

Location: Pacific Pines, Qld
Project Size: 6sqm 🙂

If you follow along with what we’re up to, you’ll probably recognise this project from about a month ago that we completed for a lovely client over at Pacific Pines. We installed a really nice exposed aggregate in a light expose, prodominately white stone colouring and it came out great!….except for whatever reason, this corner decided to open up a little into a hairline crack the very next day.

At first I put it down to maybe the corner being a little soft for new concrete, although it didn’t appear to be when prepping. Then given the month break in between returning to rectify, the crac had not opened up nor extended through the concrete entirely just remaining a surface scale hairline crack. More annoying than anything.

Now most of the time, a crack in concrete is just unfortunate. There is nothing we do as concreters to stop concrete from cracking, we only endeavour to control the cracking. Where, how far, to what degree. On this circumstance though, with it opening up the very next day and being in a position that would be visible on a constant basis, I offered some rectifying options to our clients, because at the end of the day, we are here to provide the best quality products and service we can, and this just simply wasn’t good enough.

After advising that I was reluctant to simply cut this section of concrete out and replace it, fearing the same crack may happen again due to the gravity pull down hill at the corner, I suggested we firstly firm the corner up more with an under poured pier, then grind out the crack filling with silica sand and epoxy as we do all patching with, then of course applying a concrete resurfacer in the area to cover it all up, utilising what we were doing to create a pathway down the steps and through the area so it all made sense.

Now for me, if I’m going to go to all the trouble for this one small little damn crack, I’m going to get a little creative and do something custom over the top, not just so my client is happy, but so I also get a little satisfaction for what we have acheived…..along with the chance to show off one of our new designs we haven’t put onto the concrete canvas much as yet.

Our client’s eye was caught with our new “Stockholm Stone” design, which is our sandstone styled design in modern French Grey toning.

So this is what we came up with, not only a lovely new patio area in white stone exposed aggregate concrete, but a custom, one of a kind pathway as well that only our client and ourselves will know the true meaning of…..and I guess anyone reading this as well….so basically just her and I because I doubt these jibberish posts are worth passing the first sentence.

Thanks Leigh and Jeff, you guys are awesome and I hope we get a chance to catch up again in the future. All the best for now.

Project Photos

Patching the Concrete Crack Pacific Pines
Patching the Concrete Crack Pacific Pines
Patching the Concrete Crack Pacific Pines
Patching the Concrete Crack Pacific Pines
Patching the Concrete Crack Pacific Pines
Patching the Concrete Crack Pacific Pines
Basketball Court Concrete Resurfacing Rochedale

On The Black Top

Project Description

Location: Rochedale, Qld
Project Size: 160sqm

First job back after our break, nice one to slide into for limited stress. Pretty straight forward trowel down and spray, single colour CCS Coal with CCS Silver Birch and Graphite flecking.

Our client here is firstly fixing up a pretty messy concrete install, along with creating a new basketball court for her children. Tarmac Black Top with to-be painted white lines. Might pop up for a basket or two before I get too old to play anymore.

Thanks Tracy, see you on your next refurbish project.

Project Photos

Basketball Court Concrete Resurfacing Rochedale
Basketball Court Concrete Resurfacing Rochedale
Basketball Court Concrete Resurfacing Rochedale
Basketball Court Concrete Resurfacing Rochedale
Alec the Artist Concrete Resurfacing

It’s not always about the money

I have a simple motto in life and business, and that is I work my ass off for what I consider a fair dollar trade, for the level of my expertise provided. No more. No less. I do not try and push too hard against this status quo, as every time I have chosen money strictly over my own, mental needs and desires, it’s always bitten me on the ass somehow.

This is why I take great pride when we come across a gentleman like Alec on this project we have just completed.

After heading out to visit our 90yo friend at Labrador, he wanted us to add just a little section of concrete to the side of his driveway, then colour seal everything to make everything the same right the way through.

Following the measure up and discussing options, I glanced inside his garage and saw a wall full of paintings. Lovely, meaningful paintings and immediately saw what this man’s passion was.

There were in depth paintings of the current (at the time), bush fires that were raveging Australia. Painting of the Devil’s Marbles he had put together from memories of his visit there. Ayres Rock (Uluru of course, but his time of visit, the former rang true). I also noticed a few amazing paintings of a lovely lady, hair flowing free as she smiled directly at me. His wife I was later to find out, that had already passed before him, leaving him in the house alone with his passion, but not alone completely as other family was in reaching distance.

After a nice chat, I let him know I would be more than happy to return to complete the work, not for a dollar value for payment, but in exchange for one of his amazing paintings, so long as I wasn’t expecting too much.

At this stage I felt I had short changed the Alec. I thought maybe I am under valueing the workmanship and skill he has put into his art. But after he mentioned the same in return to me, we came to an agreement that I would return later where we could make a deal.

Finally today, after a long time trying to find the time to return, we not only got the opportunity to exchange our services for one of his lovely paintings, but we also got to sit down between final coats and have a cup of coffee and share a few memories. I’m sorry we didn’t have more time today, we’re run off our feet. But it was nice to slow down if only for a moment and be normal again.

It was an absolute pleasure to meet you Alec. It’s little times like these in our lives where the stress of the modern day, just takes a back seat and we really experience what it’s like to be a human being. We look forward to catching up again soon for a coffee.

(Also the best freaking backyard Pineapples in the business. Cheers mate)

Alec the Artist Concrete Resurfacing
Alec the Artist Concrete Resurfacing
Alec the Artist Concrete Resurfacing
Alec the Artist Concrete Resurfacing
Beach and Sand inspired concrete resurfacing Ormiston

Patio Beach Inspired Concrete Resurface Ormiston

Project Description

Location: Ormiston, Qld
Project Size: 25sqm

Little baby job just completed today up at Ormiston. We quoted and won this project off the back of one of our custom sandstone projects up there, with this client also having sandstone paving around thier pool, but wanting to tone it down a bit to not over power the pool surrounds. So we just completed their project in the same colour toning, but leaving out the swirling and blending, bring it more into a beach style lead up to the sandstone around the pool.

We’re completely burnt out at the moment and in dire need of a break. Our clients here not only showed a lot of respect and appreciating waiting on us in the first place to complete their work, but again this week with out schedule being delayed getting their project to completion.

Thank you Moore family and all the best for the coming future.

Project Photos

Beach and Sand inspired concrete resurfacing Ormiston
Beach and Sand inspired concrete resurfacing Ormiston
Beach and Sand inspired concrete resurfacing Ormiston
Beach and Sand inspired concrete resurfacing Ormiston
Sydney Kiddo

Our Cobblestone Pathway

Well paved, but trip hazards everywhere!

3 weeks with no days off. Or is it 4? 5? Who the hell knows. I do know however it’s at least over 3 months where 70+ hour weeks have just become so normal that the numb feeling above the shoulders blends into the same mundane mood the body portrays on a daily basis….limping and whinging as we stumble down the road ahead whilst telling ourselves we should be thankful for being so busy, there are plenty who aren’t.

Which of course, we are, but that isn’t to say my old body isn’t getting tired, along with the few braincells that still output some semblance of stability starting to spark failures.

Thanks to government incentives, effectively throwing money back into the general persons pockets (one could say lowering taxes *cough*), whilst cutting a little of the red tape and letting business go as hard as they can to try and limit what was seen as a devastating pandemic, turning it into a “possible” economic recovery…..from the GFC in 2008!

Yes, I said that correctly….2008. Maybe my mind is a little too analytical at the expense of common sense, but if you wish to have a further conversation on this topic, a concreter’s blog isn’t the place to do so.

Let’s just say, I’m noticing changes that “could” help re-adjust the inflation and wage disparity caused by the 2008 GFC, and bring things more in line with how the every day person lives their lives.

But I digress…

Since rebuilding after 2008 myself, I had a focus in mind for what I wanted to acheive with the business and we’re slowly making progress towards that. I have an end goal in mind, of staying small and providing quality, customised hardscape services to residential clientelle throughout South East Queensland.

My end game? Nothing but high end, decorative concrete, epoxy and overlay installations, booked steadily for 4-6 months at a time.

Whether we get there or not is one tale to tell, which we will only read about through constant and consistent hard work and dedication to our trade, projects and clients. We shall not fail this section through lack of trying hard enough.

But, in the mean time, we also need to tread carefully on the cobblestone road, because although it is paved, it is easy to stumble and slip in the joints when we’re too tired to take notice of the little things, the minor details that will cause a trip and take us backwards from our future.

After over 3 months without a break, we are now looking to take a small, 10-14 day “reset” away from work. We have clients and projects booked in until January now and we completely appreciate your bookings and your trust to have us complete your work, but, without a reset when we are exahusted, we will find ourselves (at times), tripping over the smaller details and not fully appreciating the workmanship that has gone into building the road in the first place.

We understand that some of our near future clients have been waiting patiently for us to start their projects. We also completely thank you for understanding that we need a break. If you can have just a little more patience, we promise to deliver to you a great piece of workmanship that is not only worth the wait, but that you can trust will remain that way for years to come.

We have about another week of work left before heading off (weather permitting). We will inform all of you as we make the decision and we thoroughly look forward to starting your project as soon as the brain (and body), have received a reset.

Cheers guys and chat soon.

Metallic Epoxy Garage Installation Upper Coomera

Metallic Epoxy Garage Install for A Home Gym Coomera

Project Description

Location: Upper Coomera, Qld
Project Size: 40sqm

Our client here has made the decision to switch her PT business out of the gym and bring things to her garage where she can focus more on her clients and not so much on the outside interference. The goal with this metallic epoxy install was dark theme, utilising Pewter Grey overal with over toning in Magnetic Black, Titanium Silver and small sections of Liquid Pearl. The idea was to create something cool for her clients to bust their asses on, whilst still maintaining re-sale appeal in the future if need be.

Thanks for you business guys and all the best Hayley with your new endeavours!

Project Photos

Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera
Metallic Epoxy Garage Installation Upper Coomera