There’s an ongoing battle for us at Walker Concreting and Resurfacing, we have a hard earned reputation that’s taken years to develop and this gives our clients confidence in hiring our services, that their project is in the hands of a contractor who actually cares about the outcome, even if you have to wait for us to get there.

I was going to write up a list of different things to consider, but to be fair, I think our reputation preceedes us. I don’t need to toot my own horn and talk myself up, those who can, don’t need to talk about it. If you’re having your project priced by us, I’m sure you’ve already done your research and know that we’ll take care of it to the best of our ability.

I do however, just have one, major consideration you need to take into thought, before pulling the trigger in waiting for us.

Time frames….

We are a small business. There is literally myself, my wife and a full time off sider who to be fair, has more experience than me (been together longer than my wife and I too, good ol’ Ollie). This information is detailed, literally, on the front page of our website explaining what our business is and how it operates.

We are not a business with dozens of employees. We do not sub-contract our work out because our clients trust us solely to complete their work, not others. We also, cannot magically make more hours appear in every day / week to get more work done…I think our 70+hrs a week is pushing the boundaries as is…please don’t ask me for more 🙁

Our small business mindset is very deliberate. I hate modern economics. Big fish eats the small fish and controls the market share. It’s disgusting. We are small by choice and will remain that way, so our clients know exactly what they are getting.

There are also all types of things that cause delays. Rain. Other services not completed their part of the deal (plumbers for instance). Project took longer than expected. Many many things can cause delays, but I promise you it’s never us not putting in enough hours or effort.

Typically, we run off a schedule anywhere from 3-6 months, changing with the economy and other times of each year as is.

Now, just before you pull the trigger, imagine you’re pencilled in 4 months from now to get a start with your project and there’s 5 projects to be done before I get to yours. Now imagine 3 of those projects take an extra 2 days to complete, which is not abnormal and is always unforseen and can’t be planned for. We have then magically lost a full week before we get can get to you.

March comes around for example and we get 2 weeks of rain delays….the marbles keen rolling down hill to trip someone else up.

Now imagine I can’t work 70+hrs a week for months on end without at least taking a week off here and there. Even just one week off. You’re project could lose a month without even trying before we can get there.

There is of course the more “typical” outcome, where everything runs on time and everyone is happy, but I’m just trying to advise potential clients of a worst case scenario, that “sometimes” pops up.

The majority of our clients who do contract our services, are very aware of this fact and are quite happy waiting as long as it takes because, our hard earned reputation provides security in their decision to have us complete your work, in an industry that has a bad repuatation to begin with.

I have a favourite saying with Camilla when she tells me someone is complaining about the time frame for waiting, as happened today from a client we were simply trying to communicate with, attempting to be as professional as possible through our communication, about any potential delays. My response to her every time, is…

“I’m sorry, it sucks, but I can’t give them what I don’t have”.

We look forward to pricing and meeting with each potential client and take extreme pride in every project we complete. We really look forward to completing your work each and every time as well.

But please, don’t book our services knowing our wait times, then abuse me and accuse me of being unprofessional by simply giving you notice of our (unforseen) delays.

15-20 years ago, a young man started out with the goal of getting as busy as possible. Chasing the dragon and making that mullah baby! Work booked in a month in advance, my chin held high, a sense of accomplishment.

After ups and downs, nearly in clasp of said dragon, I pondered my aching joints thinking, “man, only a month worth of bookings would be a nice break from this shit I’m knee deep in”.

I pushed to mid 30’s. More skilled and building a reputation. Three months bookings ahead. Although the joints didn’t ache any more yet, the brain struggled to keep up as I tumbled and stumbled along my path….still the dragon eludes me…bastard.

I’m now facing 40. My body is fucked and my head is mush. Six months. Not 1, 2 or even 4. We’ve been working on a 6 months schedule for such a long time now, I forget even what job we did last week, let alone a month ago. Where the fuck did that dragon go? I swear I saw him yesterday…..

It’s funny how you consider yourself “busy” in life. At any given time, a person or contractor can consider themselves busy. But there’s always another new, crazy level of “what the actual fuck is this” you tumble into, (if you’re trying hard enough), that just makes the last section of busy look like a sunshine and lollipops.

I love what I do. I really do. I’m a bush kid full of ADHD and had basically no chance at what “normal” people would consider a productive life through education. I grit my teeth, worked through my problems and figured it out for myself. Every penny and accomplishment earnt, through blisters, blood, sweat and tears.

I’m also so damn thankful these days that our clients, and people in general, can look past my personality disorder, look beyond the small things that make me hard to deal with on a social basis, but then take notice in the hard work I put into my trade and business, see what I am working my ass off trying to acheive, so my client, who has taken the time to show faith in my abilities, has something truly wonderful and inspiring installed in thier home.

It’s a funny game though in my line of work. You seem to be struggling early on, not keeping up with the rest of your peers throughout life as we’re learning our skillset. Then we start to make progress, start to see something moving forward as we get better. Then by the time we really get bloody good at what we do, we’re burning out by all the hard work it took for us to get here. A viscious cycle. But one well travelled all the same.

Myself, and now my wife since she came on board, have been running into brick walls for a long time now. Working our fingers to the bone until we physically and mentally can’t push any harder, then taking a week or so off to reset again, before jumping back in the deep end. But, those little resets are not working anymore.

We’re only back a week or so after a reset and I’m angry. I’m frustrated. I’m not enjoying what I do. All I can see if tough bloody jobs in front of us…that dragon so far from reach at the peak of the new hill that seems steeper every month.

You see I’m the guy contracting the $50k project, 6-8 employees onsite, concrete pumps, supplying all materials, thousands of dollars on the line if anything goes wrong, and be calm as a fucking cucumber, having a laugh with the lads and getting shit done. She’ll be right mate.

But recently, I’ve been snapping over absolutely minor, stupid details of everyday work. Things like a skip bin hasn’t been arranged. Dumb frigging things. It’s time to step back.

I guess maybe, have we reached the absolute pinacle of what “busy” can be? Maybe we can’t push “busy” any further? 6 months bookings with 70-80 hours a week trying to stay on schedule for months and months and months on end, without end. I never knew busy until it finally slapped me on the ass as I fell back down that hill, exhausted, watching the dragon fly even further out of reach.

Either way, we’re stepping “busy” back and taking back control of our (my) life. I am quite aware in a modern society, I will be working (to some degree), until I’m frail and old. If I don’t slow down a bit now, I will not make those old, frail bones to begin with.

I think the hardest thing with having a 6 month schedule ahead, is that even if you only have minor delays here and there, it’s nearly impossible to stick to a date given to a client. Imagine trying to take some personal time off in there as well? Taking even a week every 6 months just to reset and keep the quality of work to our typical standards? Impossible. Almost as stupid as trying to catch a fairytale dragon.

Clients from here forth, will be given simple a month in which we expect to start their project. At least that way, WHEN we’re late, it’s still (hopefully) at least in the same month that we advised them of (lol).

To maintain a small business. Maintain work standards. To not become an Ogre and want to rip peoples heads off on a daily basis….exceptions need to be made. Money is the only thing driving us to push the extra hours. I will still make the money, just over a longer period of time and who knows, maybe I’ll rediscover the reason I love my decorative industry as much as I did a few years ago. Maybe I’ll finally find those hours to put down a few new artistic designs I’m always thinking of……

Maybe.

Maybe is better than never, at any cost.

Hey everyone (anyone really who actually reads this rubbish). As always, it’s been a while since I have a chance to jump on and give an update. Ever since Covid hit, our already murderish schedule seemed to double, if not triple over night and my god I haven’t had a second to scratch myself in around 6 months….but….first world problems of course and we’re among the lucky who still have a regular income, so definitately no complaints and very thankful.

I guess the biggest reason why I’m on here this afternoon, apart from the several Crowns that seemingly didn’t touch the sides, is I feel the website / social media side of the business has been a little neglected. Certainly not through lack of projects, but it seems every project we’re on is long, difficult and tiring, so although the quantity isn’t there, the quality is….even if it is disguised by not having pretty swirls and blended tones throughout it’s textures. Plus, I’m freaking old and tired from busting my ass each day in a business I refuse to grow in man power, because we are about providing a more personalised, professional and experienced service to our clients.

After the original 4 months of Covid’s bullshit tentacles grasping onto our lives and restricting our breathing, we finally got a chance to take a week off….but seriously, after 4 months of 70hr+ weeks, a week doesn’t exactly work. It’s rushed, still tumble weeding down to the OK Coral for the daily stress shoot out, before heading back into the ferris wheel to appear to fit into the worlds reality of work work work at the expense of all else. Also, open the damn borders you wankers, I didn’t ask you to run up a $100B credit card bill in my name, pfft.

Don’t get me wrong, I’ve always been a hard worker. I’ve always been prepared to go the extra mile to achieve things that a lot of people just aren’t prepared to put in the extra effort for. Whether it’s seeing and experiencing places in the world only brought with my calous riddled hands, or experiencing satisfaction in the work place by accomplishing goals within projects that honestly and humbly, not a great deal of other contractors will achieve through lack of expereince only gained through hard work, over decades.

The last, “several” projects, have been nothing but nightmares. I have spent more time on grinders in the last 2 months than I think in the last 20 freaking years. Every single damn project has been ground back, layered, ground back again, so on and so on, trying to achieve the top quality we aspire to for our clients who wait months and months for us to attend their projects.

Such a humbling experience having people willing to wait so long for our services as well. We try to our upmost physically and mentally for you, exert all of our experience as well for each and every project to live up to every expectation by our lovely clients. Cheers to you all. You’re so appreciated.

But something that I need in my life, is the artistic, creation side of my decorative industry that gives me the biggest “ego boost” of all. It’s also something that we haven’t been doing a lot of lately…..

The projects we’re on and have been on, are all very, very complicated jobs. Going from the beginning of what we have to work with, and taking them to completion, is a level of workmanship that very few others in this industry can achieve, I guess that’s why most of our work these days is work that others just simply won’t take on. While our clients are getting quotes of “rip out and redo”, we’re offering a high quality, secondary option that works. Only offered from understanding of the products and what we are working with to every, minor detail, making it all work.

I guess I get a kick out of getting feedback from our spectacular projects, where multiple tones are blended to create realistic stone formations, or pure artistic creation is taking place through one of our one of kind designs. I guess maybe the feedback isn’t there for the projects we’ve been on lately. Although it is great feedback we’re getting, it’s more the little details that most people can’t see that goes into these jobs….kind of like quiet acheivment, name on the wall at Langely sort of setup. Sounds stupid, but credit from peers I suppose rather than WOW factor on Instagram.

At the end of the day, money plays the major roll in the direction of modern life. Long for the days where creation and artistic freedom was rewarded on a similiar frame of mind as the bottom dollar we all need to strive for. Money does, and always will hinder true creation in our modern world.

Completely not comparing myself on this level, not even in the same galaxy, but imagine Michelangelo scuplting David. Money has been offered and plays some part of course, enough part to not have simple, every day problems overcome what you are trying to artistically acheive. Only a financial gain for time spent.

But overall, a beautiful mind that is simply lingering at back of room, a third eye for the artist, allowing their hands to apply absolutes to the project that is beyond typical comprehension. The afternoon light through stained windows gives credence to the last few strokes committed upon that very day. Money is not the drive. Money is enough to allow more freedom to not stress about what the artist is trying to acheive. The goal is beauty. Beauty in it’s perfections…..and imperfections.

I love the money we’re making at the moment on these large, technical projects…..but I think I need to start redirecting the business again. Bringing money and creation back at least level pegging. I have so many new designs to put down that just keep getting put on the back burner.

One day I suppose. When the money doesn’t quite have the hold on life quality.

A few pics below, of the more “simple” design projects we’ve been on, but are heavily technical in our attempt at perfection in what we do.

I hope you’re all doing well out there. I read a sign as I drove through Mackay a few months ago.

“Tough times will never out live tough people”.

If you’re doing well, get at it and keep pushing hard. If you’re struggling, have a chat to someone and keep trying your best. My ears are open for any of my friends needing it. There is always someone who gives a shit. It’s OK to not be OK.